CUSTOMER SERVICE

 

We pride ourselves on constantly trying to improve our customer service by listening to our clients and their needs.  We do this by not only offering QuickBooks Seminars but also by periodically offering seminars with diverse topics such as (Business Success Seminar– Six steps to Massive Results in Business), and (Informational Insurance Seminars – Health and Life Insurance for Individuals and Businesses.)

 

Here at Hanes, Divito & Associates we handle our business differently then others.  We treat our clients as friends and family giving them each the personal touch they deserve.  You will never be treated as a number, but as a friend who we would love to help.

 

We are proud to say that we have a 96% rating from Above Average to Superior Customer Service.

 

Where does this 96% rating come from?

It comes from the surveys sent out to ALL of our clients to find out how we are doing.  Below are just a few of the many responses we have received. 

 

 

OUR CLIENT COMMENTS:

 

Scott Barricklow, Cell Tell / Sky Systems – TV Antenna Installation & Repair

You guy’s are Great!  We appreciate the work that you do!  Thanks a bunch!

 

Lynnette Rees, Designs NW Show & Tile – Tile Center

We are very happy with you!

 

Mark Merrill, Wineview / Pour At Four – Winery & Restaurant

You are very friendly and helpful!

 

Helen Wada, Building Better Bodies I & II – Fitness Gym

I really like the personal touch that you give and that is why I came to Hanes, Divito & Associates.

 

Bill & Lee Branch, Plumbing Pro’s – Plumbing Services

Hanes, Divito & Associates are helpful and willing to assist, courteous and professional.  Our questions are answered promptly and to our satisfaction.  Our overall experience has been superior.

 

Leonard & Shannon Massey, L& S Electrical – Electrical Contractor

The staff has been very friendly, cheerful and helpful. The team helped me through every situation I’ve come across in starting a new business and using QuickBooks for the first time. I have referred several people to Hanes, Divito & Associates. I thank you more than you know!

 

Don & Ginger Ellingson, NW Aerial Service – Heavy Equipment Repair Services

I’m in a good mood because I have you to take care of my bookkeeping!  Since we have joined your firm, we have had a great experience.  We look very forward to a bright future with Hanes, Divito & Associates.

 

Andy Anderson and Anthony Bradley, PS Gas & Piping – Piping & Heating

Hanes, Divito & Associates are able to help resolve issues or needs in a prompt and professional manner with an overall experience of above average!

 

 

From the staff here at HDA, we would like to thank all of our clients for their responses and kind words of support.

Thank You!